KINGSTAR Support Contact Assistance

Find Answers – Explore our self-service support options to get the answers you need, fast.

Submit a Ticket – Have a Support contract? Submit a ticket, and we’ll be in touch shortly.

Contact Support – Questions about KINGSTAR Support? Get in touch.



Solve problems fast with self-service support

If you’re using the KINGSTAR Trial version, don’t have a Support contract, or just don’t have time to get on the phone, start here. Our product documentation is designed to answer your most technical questions, fast.


Need more assistance? Let’s talk.

Want to talk to a person? Get in touch with a KINGSTAR support engineer in the following ways:

  • Have a Support contract? Submit a ticket.
  • Don’t have a contract, but still need help? Contact Support:
    • Phone: +1 781-996-4481 
    • Email: 

Web: Contact Us


Support and Lifecycle Policies

SDK and Runtime Upgrade Rights agreement

Support Agreement

KINGSTAR Product Release Lifecycle