Questions or issues with your KINGSTAR implementation? We’re here to help.

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Explore our self-service support options to get the answers you need, fast.

Submit a ticket

Have a Support contract? Submit a ticket, and we’ll be in touch shortly.

Contact Support

Questions about KINGSTAR Support? Get in touch.

Solve problems fast with self-service support

If you’re using the KINGSTAR Trial version, don’t have a Support contract, or just don’t have time to get on the phone, start here. Our product documentation is designed to answer your most technical questions, fast.

Need more assistance? Let’s talk.

Want to talk to a person? Get in touch with a KINGSTAR support engineer in the following ways:

Have a Support contract? Submit a ticket.

Don’t have a contract, but still need help?
Contact Support:

  • Phone: +1 781-996-4481
  • Email:
  • Web: Contact Us

Support hours are Monday-Friday, 9:30am-6:30pm UTC+8:00, excluding holidays.

Contact KINGSTAR Support

Drop us a line any time, and one of our customer service reps will respond to you as soon as possible.